ANTRATEL COMMUNICATION - cutting edge technologies in VoIP

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ENGLISH User Manual here.

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RUSSIAN User Manual here.
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1 STEP - LOGIN TO SYSTEM

To login into system, hit button and enter your login name & password.

2 STEP - MAKE a WEB CALL (no SIP equipment)

Hit Make a CALL first

Placing a web call should be easy enough, specially if you've got a good broadband or cable connection. First, enter your phone number and destination phone number, hit CONTINUE button and CONFIRM if you agreed with prices. The system calls to your ordinary phone (save on connection fee!) and automatically connects you to your destination phone. When you hang up your phone you will hear silence for a couple of seconds, do not panic, it is normal. Typically, the system picks the lowest price from the market. If route quality is not satisfied then go to step 6

2 STEP - MAKE a CALL (for SIP equipment)

To make any call from a VoIP phone please dial

COUNTRY CODE + CITY CODE + PHONE NUMBER

Do not dial 0011 first. Do not enter " + " as shown above, it is just for example

For dialing to SIP users, please dial only SIP number!

3 STEP - TUNE UP CALL ROUTE

Generally, the system makes a connection by picking the lowest connection price from the exchange. If you are not
satisfied with the quality of a call you can tune up a route manually.

3.0 Hit Tune Up Routes menu
3.1 Hit ADD NEW ROUTE or select line in Order column
3.2 Choose Country (pic 1)
3.3 Choose City (pic 2)

	PIC. 1
	PIC. 2

	On this example (we selected Russia and Moscow city) you can see list of termination offers from different telecom providers. As you can see, rates range from 0.0091 USD till 0.13 USD. To setup optimal connection between two phones you should take into account (see numbers on picture) 1) Call rates (price in US Dollars) 2) Number of successful calls 3) Number of attempts (not successful calls) 4) ACD Average Call Duration ( the higher - the better) 5) Put tick here if you would like to remove this gate 6) Put tick here to the system tries this gate first. FULL LIST OF PARAMETERS: Gate number; SS — number of unique clients which used this gate during last week; Codec — variety of algorithms for voice compressing - G723 codec for NORMAL quality and LOW traffic - G729 code for NORMAL + quality and NORMAL traffic - GSM codec for GOOD quality and NORMAL + traffic - G711 codec for BEST QUALITY and HIGH TRAFFIC Max.Rate — Maximum termination call price per minute in US Dollars ASR — successful attempts to all attempts (the higher - the better) ACD — average call duration, (the higher - the better) % — ASR in % Qi - combined parameter from ASR & ACD (*АSR ACD * 0.3 / %)** the higher - the better ; Ca. - number of made calls Atmp - number of attempts L7C — number calls per week; L7A — number attempts per week; T38 — average fax transferring duration for T38 protocol; PDD — average call connection time; Ex.— exclude this gate Pr. — try this gate first
--- 50 offers between two screens were deleted -----

Tune up process - simple scenario: 1) Open Bottom screen. 2) If Final List of gates is empty then you need to remove strict selection criteria: 2.a) Remove ticks from Gates with G711 and Fax 2.b) Enter 10 in Arrow 1 position 2.c) Select The lowest price preferable 2.d) Hit Show the order 3) Now, you need to limit numbers of gates. Enter your maximum price in The price not above than and Hit Show the order. 4) Find gate with similar Ca. and Atmp figures (successful calls and attempts) and lowest price. Put tick in Pr. on line of this gate 5) Remove from list gates where Ca. and Atmp figures are very different. Say from 14 Attempts Atmp=14 were made 1 Call Ca.=1. Put tick in Ex. on line of this gate. 6) Finally, hit Replace the Order (Arrow 2) IMPORTANT: You can’t call a route if the route do not have gates in Final List